SERVICE LEVEL MANAGEMENT Service monitoring Define one or more services and check their availability by the HealthMonitor check plugins. For each service HealthMonitor will show you at any time its current status and if it complies with the service level threshold yoy set. This will make easy to verify SLA compliance. Service exceptions You can define times at which the service is expected to be down (e.g. for maintenance) and they will not be takne into account when checking the service level compliance. Server & network device availability This feature allows you to track machine availability in your system. For each machine or network device HealthMonitor will ping each of them at pre-defined intervals and keep track of the periods of time in which it is available or unavailable.
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