ASSET MANAGEMENT

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The Organization’s Hardware and Software Inventory

HealthMonitor collects and archives information on all clients’ hardware items and installed software. This allows you to have a complete overview of your total hardware inventory and of peripherals connected to each client, and to check the number of times a certain software has been installed, or gives you a list of installed software globally or for each individual client. This function allows you to display also instances of uninstalled hardware and software.
Example 1: Problem: You are considering purchasing a new software that requires certain hardware characteristics. Solution: You can display the list of clients that meet those particular requirements.
Example 2: Problem: Checking if the number of Office 2007 licences purchased matches the actual copies in use. Solution: You can display the number of installations for each program.

HealthMonitor provides you with a list of all processes and services running on each machine in your organization. For each process CPU and memory usage are shown, and you can kill any process or restart any service from the web interface directly. You can also view a trend graph showing average hourly resource usage for every machine or netwoek device. Example 1: Problem: A user tells you about their pc functioning unusually slowly. Solution: While checking the processes he or she has running you realize that one of them is blocked and is using an excessive amount of CPU space and RAM. You kill it directly from the same form without having to physically go to the concerned pc.
Example 2: Problem: From time to time a Client DNS service comes to a halt and you need to remotely connect to the client to restart manually. Solution: HealthMonitor notifies the central system of a non-functioning DNS Client and the central system will restart the service.

You can log information about devices on which the HealthMonitor Client cannot be installed, and so cannot be automatically detected, such as printers, scanners, routers and switches, handheld devices, mobile telephones, and so on.
Example: Problem: you want to create a list of every device in your organization, not limited to pc and servers. Solution: enter information about those devices and assign them to categories for better management.
 

Information about workstations

You can log additional information about each of your systm's workstations, such as description, owner, role, physical location, logical location, shipping date, support contract.
Example: Problem: you need to know for each workstation when it was purchased, where it is installed and the kind of support contract with the manufacturer. Solution: enter those information in the Client summary section and it will be readily available in your web Interface.